iSign International Privacy Policy

iSign International, Inc. (iSign) values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we, including but not limited to our products, websites, applications and/or other services, collect and use personal information from those who visit our website or make use of our online facilities, products and/or services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with

iSign International, Inc. of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time iSign International, Inc. decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified. Users at that time shall have the option as to whether to permit the use of their information in this separate manner. This Policy applies to iSign International, Inc., and it governs any and all data collection and usage by us. Through the use of, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that iSign International, Inc. does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following 

  1. What personally identifiable information is collected from you through our website;
  2. Why we collect personally identifiable information and the legal basis for such collection;
  3. How we use the collected information and with whom it may be shared;
  4. What choices are available to you regarding the use of your data; and
  5. The security procedures in place to protect the misuse of your information.

Information We Collect 

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as: · Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

In addition, iSign International, Inc. may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service. iSign International, Inc. may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public.

Why We Collect Information and For How Long 

We are collecting your data for several reasons: 

  • To better understand your needs and provide you with the services you have requested;
  • To fulfill our legitimate interest in improving our services and products;
  • To send you promotional emails containing information we think you may like when we have your consent to do so;
  • To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
  • To customize our website according to your online behavior and personal preferences. The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected 

iSign International, Inc. does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

iSign International, Inc. may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, only if you have opted-in, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from

iSign International, Inc., only if you have opted-in, may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

iSign International, Inc. uses various third-party social media features including but not limited to Facebook, Twitter, Instagram, LinkedIn and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within iSign International, Inc.’s control.

Disclosure of Information 

iSign International, Inc. may not use or disclose the information provided by you except under the following circumstances:

  • as necessary to provide services or products you have ordered;
  • in other ways described in this Policy or to which you have otherwise consented;
  • in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
  • as required by law, or in response to a subpoena or search warrant;
  • to outside auditors who have agreed to keep the information confidential;
  • as necessary to enforce the Terms of Service;
  • as necessary to maintain, safeguard and preserve all the rights and property of iSign International, Inc.

Non-Marketing Purposes 

iSign International, Inc. greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in iSign International, Inc. products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 13 

iSign International, Inc.’s website is not directed to and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out 

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. iSign International, Inc. will continue to adhere to this Policy with respect to any personal information previously collected.

Service Provider
We may engage third party companies and individuals (“Service Providers”) to provide support services to facilitate the provision of our Service, to provide services on our behalf, to provide services related to our Service, or to provide support services to analyze the manner in which our Service is used.

These third parties may access your personal information only to the extent necessary to perform the aforementioned tasks on our behalf and may not disclose or use it for any other purpose.

1. Analytics
We may commission third party service providers to monitor and analyse the use of our service.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports access to websites. Google uses the data obtained to track and monitor the use of our service. This data is shared with other Google services. Google may use the data collected to contextualize and personalize the ads within its own advertising network. For more information about Google’s privacy practices, please visit Google’s Privacy Terms page:

2. Advertising
We may commission third party service providers to display advertising. This helps us to support and further provide our service.

Google AdSense & DoubleClick Cookie

Google, as a third party, uses cookies to serve ads within our service. Google’s use of the DoubleClick cookie enables Google and its partners to serve ads to our users based on their visits to our offer pages and other sites on the Internet. You can opt out of the DoubleClick cookie’s use for interest-based advertising by visiting Google advertising preferences:

Bing ads
BingAds is an offer from Microsoft Inc. For more information about Bing Ads, please refer to the Bing Ads Privacy Policy:
You can deactivate the Bing Ads service by following the instructions on the deactivation page of Bing Ads:

AdMob by Google
AdMob by Google is an offer from Google Inc. For more information about how Google uses the information it collects, please see “How Google uses data when you use our partners’ sites or apps”: or visit the Google Privacy Policy at
You can disable AdMob by Google by following Google’s instructions:

3. Behaviour-based Remarketing
iSign may use remarketing services to display advertising on third party websites after you have visited our service. We and our third-party providers use cookies to create, optimize and display advertising based on your previous visits within our service.

Google Ads (AdWords)
Google Ads (AdWords) is a remarketing service offered by Google Inc. You can disable Google Analytics to display ads and personalize Google Display Network ads by visiting the Google Ads settings page:
Google also recommends installing the browser add-on for disabling Google Analytics – – for your web browser. The browser add-on for disabling Google Analytics allows visitors to prevent Google Analytics from collecting and using their information. For more information about Google’s privacy practices, please visit Google’s Privacy Terms page at:

Bing Ads Remarketing
Bing Ads remarketing service is provided by Microsoft Inc. You can opt-out of Bing Ads interest-based ads by following their instructions:
You can learn more about the privacy practices and policies of Microsoft by visiting their Privacy Policy page:

Twitter’s remarketing service is provided by Twitter Inc. You can disable Twitter’s interest-based advertising by following the appropriate instructions:
For more information on Twitter’s privacy policies and regulations, please see Twitter’s Privacy Policy:

Facebook’s remarketing service is offered by Facebook Inc. For more information about Facebook’s interest-based advertising, please visit the following page:
You can deactivate Facebook’s interest-based advertising by following the appropriate instructions:
Facebook adheres to the “Self-Regulatory Principles for Online Behavioural Advertising” created by the Digital Advertising Alliance. You may also opt-out of Facebook and other participating companies in the United States through the Digital Advertising Alliance, in Canada through the Digital Advertising Alliance of Canada, in Europe through the European Interactive Digital Advertising Alliance, or you may adjust your mobile device settings accordingly.
For more information about Facebook’s privacy policy, please refer to Facebook’s Data Policy:

Links to Other Websites 

Our website does contain links to affiliate and other websites. iSign International, Inc. does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users 

iSign International, Inc.’s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Your Rights as a Data Subject 

Under the regulations of the General Data Protection Regulation (“GDPR”) of the EU you have certain rights as a Data Subject. These rights are as follows: —

The right to be informed: this means we must inform you of how we intend to use your personal data and we do this through the terms of this Policy.

The right of access: this means you have the right to request access to the data we hold about you and we must respond to those requests within one month. You can do this by sending an email to

The right to rectification: this means that if you believe some of the data, we hold is incorrect, you have the right to have it corrected. You can do this by logging into your account with us, or by sending us an email with your request.

The right to erasure: this means you can request that the information we hold be deleted, and we will comply unless we have a compelling reason not to, in which case you will be informed of same. You can do this by sending an email to

The right to restrict processing: this means you can change your communication preferences or opt-out of certain communications. You can do this by sending an email to

The right of data portability: this means you can obtain and use the data we hold for your own purposes without explanation. If you wish to request a copy of your information, contact us at

The right to object: this means you can file a formal objection with us regarding our use of your information with regard to third parties, or its processing where our legal basis is our legitimate interest in it. To do this, please send an email to

In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach and we will contact you if your personal information is ever at risk. For more details regarding our security protections see the section below or visit our website at

Notice to Non-European Union Users

While the protections afforded by the GDPR are generally only available to European Union Users, iSign International places the utmost importance on the security of its Users’ data. To that end, iSign International strives to comply with the standards of the GDPR for all Users worldwide. iSign International is aware of China’s Cyber Security Law (“CSL”) and complies with that law as part of our standard operating procedures when geographically required. Additionally, iSign International actively monitors the evolving legal landscape surrounding data security in the United States and is prepared to be in full compliance with any legal framework that may go into effect in the future.


iSign International, Inc. takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control. The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Acceptance of Terms 

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

How to Contact Us 

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Telephone Number: (206) 992-8141
Mailing Address: 
iSign International, Inc.

10100 Santa Monica Blvd
Century City, CA

The data controller responsible for your personal information for the purposes of GDPR compliance is:

(206) 992-8141


(Last updated April 2021)